The Directors

The three founding partners: Shawn Malik, James Giffen and Shawn Burnett bring over 60 years of combined experience handling large, complex losses for both National and International Insurers.

 
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Shawn Malik, BBA, CIP,

Director, Executive General Adjuster (EGA)
Shawn.Malik@mgbclaims.com | Mobile: +1 (416) 524•7089 | LinkedIn

Shawn has been an adjuster since 1992. His extensive experience throughout North America and the Caribbean involves catastrophic losses as a result of; the Quebec Ice Storm, 9/11, Hurricanes Katrina, Wilma, Ike & Gustav. Examples of these assignments include; buildings that surround the World Trade Center, a casino in the lower Mississippi region and a mine in the Dominican Republic.

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Shawn has previously held the position of Vice President at a multinational adjusting company. Shawn is an Executive General Adjuster specializing in commercial, industrial and resource claims. He has broad experience in the following areas:

  • Mining
  • Telecommunications
  • Course of Construction
  • Wrap Up Liability
  • Specie Risks
  • Fidelity
  • Boiler & Machinery

Examples of these types of files include:

  • Loss of gold in a refinery
  • $9.0 million rubber recycling plant fire
  • $4.0 million rock burst damages in a copper mine
  • $3.0 million curtain wall damage to an office tower in Toronto
  • $3.0 million theft of cash in the millions by a service provider from owners of ATMs
  • $1.2 million collapse of a hopper in a lead refinery
  • $2.0 million generator explosion due to manufacturing defect
  • $1.2 million fire in a paper recycling plant
  • $2.5 million watermain break and subsequent water damage to an auto parts manufacturer

Along with a Business Degree from Wilfrid Laurier University, Shawn has his Chartered Insurance Professional designation from the Insurance Institute of Ontario. Education:

  • Chartered Insurance Professional (CIP) | Insurance Institute of Canada
  • Honours Bachelor of Business Administration (BBA) | Wilfrid Laurier University

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James Giffen, BA, CIP, CFE, CFEI, 

Director, Executive General Adjuster (EGA)
James.Giffen@mgbclaims.com | Mobile: +1 (416) 727•4927 | LinkedIn

James has been a loss adjuster since 1987. He was previously the Director of Technical Services Canada for a multinational adjusting company. In addition to his Bachelors of Arts Degree from the University of Western Ontario he holds the following Professional designations; Chartered Insurance Professional, Associate of the Insurance Institute of Canada, Certified Fire & Explosion Investigator, Certified Fraud Examiner.

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Areas of Expertise:

  • Commercial/Industrial Property
  • Product Liability
  • Professional Liability
  • Medical Malpractice
  • Cyber Risk
  • Lessor’s Contingent & False Pretense
  • Builder’s Risk
  • Wrap Up Liability
  • Jeweller/Furrier Block
  • Fidelity

James has also successfully completed the following courses/seminars, as well as undertaking numerous industry presentations as an expert in his field:

  • The Appraisal Process under The Insurance Act, February 2010
  • CICMA/CIAA joint conference – Little Loss – Big Loss, February 2009
  • Claims handling procedures to hospital groups, June 2008
  • Jeweller Block Claims presentation to Canadian Jewellers Association, September 2006
  • Stated amount Co-insurance Issues, February 2005
  • Large Loss claims handling procedures for the Property Management Industry, June 2004
  • Canadian National Advanced Fire, Arson & Explosion, October 2003
  • Fire investigating training seminar on NFPA 921, September 1999
  • Advanced Arson Investigation Techniques Training Course, March 1996
  • Fire Investigation Training Seminar, May 1995
  • Electrical Fire & Investigations Seminar, February 1995
  • Canadian Fraud Symposium, April 1994

James is a member and/or sits on the Executive of the following organizations:

  • Ontario Insurance Adjusters Association
  • Canadian Independent Adjusters Association
  • The Insurance Institute of Ontario
  • International Association of Special Investigations Units
  • International Association of Arson Investigators
  • Member of The Certified Fraud Examiners Association
  • National Association of Fire Investigators
  • Member of Certified Fire and Explosion Investigators Association

Commercial Loss Examples:

  • $10 million vehicle conversion loss, Toronto ON
  • $15 million fire at broadcast facility, Ottawa ON
  • $16 million fire at shopping plaza, Aylmer QC
  • $4.5 million fire meat packing plant, Paisley ON
  • $4 million Product Liability loss at hotel, Avon, Colorado
  • $3.5 million Wrap-up Liability water damage claim to downtown office building construction project.
  • $2 million racetrack fire
  • $1.5 million – lighting/sound equipment theft
  • $1.5 million health centre total loss fire, Manitoulin Island
  • $1.2 million arson fire at east Asian department store resulting in arrest and conviction of owner for arson and fraud
  • Liability investigation into $800,000 abandoned warehouse fire which resulted in fatality to a transient
  • $700,000 hotel total loss fire, North Bay, ON
  • Numerous fidelity bond losses ranging in submitted claims of up to $500,000, as well as a wide range of liability claims handling experiences
  • $350,000 fire to major Canadian television and radio production facility
  • $200,000 total loss of manufacturing warehouse
  • $100,000 equipment loss to film production studio
  • Numerous course of Construction/Builder’s Risk losses Testified at criminal trial with regard to arson fire

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Shawn Burnett, BA, CFEI,

Director, Executive General Adjuster (EGA)
Shawn.Burnett@mgbclaims.com | Mobile: +1 (416) 817•6313 | LinkedIn

Shawn has been an adjuster since 1995. He has gained extensive expertise in major Commercial and Industrial property, Boiler & Machinery, Arson, Builders’ Risk, Course of Construction, Wrap Up Liability and Jeweler/Furrier Block claims. Most recently Shawn was a partner in an insurance Emergency/Restoration Contracting company. This experience has provided invaluable knowledge in construction, associated laws, and building codes which has served well in the adjusting field.

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Shawn began his career with a national adjusting firm that was later acquired by a multinational adjusting company and working in Global Technical Services Division as a Senior General Adjuster. Beyond having a Bachelor of Arts Degree from Wilfrid Laurier University, Shawn has successfully completed the following Industry related courses:

  • Certified Fire and Explosion Investigator – NAFI
  • Certificate of Achievement – BI&I Introduction to ASME Section VIII Div.1 – July 2003
  • Certificate of Achievement – BI&I Repairs & Alterations to Boilers & Pressure Vessels – July 2003
  • Certificate of Achievement – BI&I ASME Section IX Welding Qualifications – July 2003
  • Petroleum Industry Training Service (PITS) Introduction to Oil & Gas Production and Equipment-Nisku Facilities – December 2004
  • Petroleum Industry Training Service (PITS) Drilling The First Look – October 2004
  • Federal Law Enforcement Training Centre Glynco, Georgia, USA
  • Advanced Arson For Profit Training October 2001

Shawn is also a member of the following organizations:

  • OIAA
  • CIAA
  • International Association of Arson Investigators
  • Canadian Association of Fire Investigators
  • Affiliate member of the American Society Mechanical Engineers (ASME)

He has also authored the following articles:

  • Do Boiler & Machinery Insurers Pay Water Damage Claims? published in Without Prejudice [2005]
  • The Adjusters Role in Subrogation Claims, published in Claims Canada [April/May 2012]

Shawn has handled the following Commercial Losses:

  • $20 million flax seed production mill fire, Manitoba
  • $8 million salt mine collapse, Goderich,ON
  • $1.5 million total loss church fire, Mississauga, ON
  • $1 million content theft claim for defunct airline, working with trustee in bankruptcy, Toronto, ON
  • $3 million power generator breakdown, Rhode Island
  • $2.5 million total loss fire in prominent grocery store, Hagersville, ON
  • $750,000 course of construction loss for hotel/casino, Niagara Falls, ON
  • $500,000 electrical failure in high voltage capacitor, Markham, ON
  • $500,000 impact damage claim to hydrogen fuel cell unit, San Antonio, TX
  • Many losses involving equipment breakdown of chiller units, transformers, buss ducts and electrical switchgear ranging in value from $100,000 – $500,000
  • $600,000 fire in large confectionary manufacturing facility, Hamilton, ON
  • $500,000 consequential damage claim for frozen food manufacturer, Toronto, ON